Question Can I cancel an order that has already been placed?
AnswerYou can cancel your order till it is shipped. To do so, login to your WeInk account > Orders > Choose “Cancel” option for the respective item/order.
Question How do I create a return/replacement request?
AnswerIt’s a simple 3-step process:
a. Login to your WeInk account and go to “Orders”.
b. Click on “Return this product”.
c. On the next page, choose “Return/Exchange a product” in the chat pop-up and share your Order ID.
Question How can I check the status of my Order?
AnswerYou can check the status of your order under “Orders” section of your account. You can also click on “View” to get more details.